Customer Friendly Computer Security - Strong Passwords

Go into to any office and look under the computerin both uppercase and lowercase. Strong passwords
keyboards and you'll eventually find a little piece ofalso do not contain words that can be found in a
paper with that users logon ID and passwords.dictionary or parts of the user's own name.
Probably every password that person has.Customers will not use difficult passwords. Sorry, they
This illustrates a serious problem with the use ofjust won't! For instance, you have two passwords:
networked computers in business. User apathy and IT1Xc%&27m3 and parrott5. Which is the strongest?
security arrogance often combine to defeat theWhich do you think your customers will use?
purpose of established security policies.The key here is education. End-users must be
What happens is that IT security policies clash witheducated on the seriousness of computer security and
usability. Most customers will not follow policies theyIT security professionals need to be aware of the
see as too difficult. One place IT policies and userneeds of their user base.
compliance clash is at the point of entry for anyYou should avoid sequential passwords: parrott1,
secure computer system. The logon screen.parrott2, parrott3... You should use a password that is
First, let's agree on a definition for a strong password.easy to remember, but not in any dictionary. Maybe
From Webopedia, A password that is difficult tocombine parts of two words, adding capital letters and
detect by both humans and computer programs,numbers.
effectively protecting data from unauthorized. A strongIT security professionals may not like this compromise,
password consists of at least six characters (and thebut it is better than passwords that are easily broken.
more characters, the stronger the password) that areStrong passwords are critical to the security of any
a combination of letters, numbers and symbols (@, #,computer security, but are they the best way to
$, %, etc.) if allowed. Passwords are typicallycontrol access? In part two, we'll look at alternatives to
case-sensitive, so a strong password contains letterspasswords.