CSI Computer Forensics - Real Cases From Burgess Forensics #12 - Case of the Computer That Got Lost

The stories are true; the names and places have beengood time to show up - said "I didn't spend two years
changed to protect the potentially guilty.marching up and down the God**m Ho Chi Minh Trail
A few years ago, Debby Johnson, an attorney from afor this s**t!" I understood.
large firm based in Kansas City, contacted me about aIt turns out that opposing counsel had never gotten
relatively simple matter. I was to travel to offices inaround to telling this group that a computer forensics
Sacramento from my San Francisco-area labs, copy aguy would be calling them and they needed to
computer's disk drive, and locate emails sent by thecooperate. I found that out when I told Debby of the
plaintiff to his brothers and sisters, of which he hadrighteous resistance I had come up against. She
nine. The case was a product liability lawsuit for anstraightened it out with counsel and the next set of
amount in the tens of millions of dollars. The plaintiffphone calls I made to the sibs was a lot more
claimed that his health had been damaged by ancongenial.
international firm's defective product, although he wasThe next several days, traveling from state to state,
symptom-free at the moment. What was thetown to town, brother to sister to brother and on and
product? Let's say it was coffee.on to copy the private data of nine innocent family
From the cool Bay Area in summer, I traveled tomembers had its challenges. But that's a story unto
downtown Sacramento, where it was a balmy 106itself...I'll spare you most of the details. Upon my return,
degrees. I knew I was sweating, but inside I was cool. Ithe protocol called for me to search all of the data for
wondered if someone else would be in hot waterany correspondence from - let's call him "The Brother"
soon.that referenced his struggles with ... we're calling it
It is not unusual for me to never meet my client, forCoffee. I was then to print out the references I found,
computers can be shipped to me at my lab, but Debbyand send a copy both to the judge and to opposing
was there in the law offices of the plaintiff's attorney.counsel for privilege and relevance review. Debby and
In an oak-paneled conference room we met withher firm were not to get a look at the data until
counsel for "the other side" and with the plaintiffanything either private or irrelevant had been picked
himself. He sat smugly with his shiny computer on theout, and only the remainder produced.
conference table, friendly enough in spite of hisWhat did I find? Around the time of the alleged emails,
contention that I would never find the offending emailslo and behold, I found actual emails. The whole family
he had allegedly sent years before. My client believedwas talking about The Brother's struggle with Coffee,
that this fellow had sent emails to his siblings thattheir individual investigations into Coffee, and the
would disprove his contention - that would show him toupcoming lawsuit about Coffee. At one point, one email
be making up a case to snag a cool few ten millions.pointed out that this guy Burgess was going to be
I removed the hard disk from our man's system tolooking into everyone's email, and wouldn't it make
make a forensic copy to work with and analyze. I wassense not to talk about Coffee? They agreed. They
surprised to find that the hard disk was 100GB in size.now spoke only of ... "the C-Word."
A drive of that capacity was fairly new and unusual toWhat else did I find when I performed my electronic
see in a case this soon after it had come on thediscovery and digital forensic analysis? Well, for the
market. I was prepared for a much smaller disk drive,most part, I just can't talk about it. There are some
as I had been told I'd be seeing one about 20% thethings on your computer you wouldn't want me talking
size. Fortunately, there was an electronics superstoreabout, I'm sure. There are things on my computer I
nearby, so I doffed my suit jacket, cranked up the airwouldn't want me talking about either! E-discovery
conditioning on my minivan / lab wagon (that beautyoften has to be a pretty private process.
just turned over 200,000 miles on the day I'm writingBut there was one particularly interesting finding. When
this), and headed on over for a bit of new gear.I called the Green Beret Brother (GBB) from his sister's
Forty-five minutes and a bit of melted rubber later Iplace across town, and asked for permission to head
arrived back at the scene to forensically clean theon over to make the copy of his computer, he
new disk drive by writing zeroes to every sector..obligingly told me it was okay. When I got there, he first
Once cleared to my satisfaction, I set up the copyasked me to read and sign a statement that I wouldn't
process. In those days, while I was partial tohold him liable for any damage to me or my equipment
Diskology's Disk Jockey, the version I had then didn't- unintentional or otherwise. Well that was a little scary
seem to be able to handle what was such a largecoming from a guy trained in the arts of stealth, war,
drive for the time. I probably used Byte Back on aand undoubtedly the garrote. But as the paper didn't
forensic Intel box I had brought just in case. I began theseem like a legal document, I signed it, if that was what
copy process and it went without a hitch. But while thewould get me in to do my work. He was pleasant
copy was proceeding, I began to wonder - wasn't thisenough, the music he had on was good, and the copy
a pretty big drive to have been around at the time ofwent without a hitch. And I left alive and undamaged -
the alleged emails? And for that matter, wasn't thisa plus, indeed!
computer pretty fast for its age. And did Windows XPOnce in my lab, I discovered the last thing that had
really come on the market before these emails werehappened on his computer. About one minute after my
to have been written? I was beginning to suspect thatphone call for permission to go over, GBB had sent
the game was rigged, and that I never would find thehimself an email and then immediately deleted it. The
plaintiff's deleted emails on that computer.subject, all in caps, was "COFFEE!" No "C-Word"
I discussed the matter with Debby. I guessed that thefooling around for him. The message in the body was
plaintiff was right about the task being futile - because Isimple and succinct: "If you find this email, F*** YOU!!!!!"
guessed that the offending emails were never on thisIt's nice when a person knows how he feels and is
computer. I said I'd be willing to look for them, but I didn'table to express it freely. There was also a deleted
want to waste my client's cash. Debby asked me tophotograph attached to the deleted email. Upon
look into the matter of the components' age when Irecovering same, it turned out to be a very recent
got back to HQ. A few inquiries with the manufacturerphoto of an extended middle finger - presumably
and a couple of Google searches later, I was prettyGBB's finger. Visual aids are always helpful in
well convinced that the fellow had never written thoseunderstanding the subject matter, don't you think?
emails on this computer. Windows XP was almost tooIn the end, I produced about 75 pages of
new, the disk drive was a couple of weeks toodocumentation I thought relevant. Of course, I had to
modern, and the computer was a month or twoinclude GBB's missive. As expected opposing counsel
younger than those emails.called everything irrelevant or privileged. Also as
Debby called opposing counsel - who had no idea whyexpected, the judge allowed all of the documents I had
this might not be the original system...until he checkedproduced - with a number of lines redacted - to be
with his man. Turns out he had "set it on the curb fordelivered to my client. Everyone's favorite was the
trash pickup" because it "wasn't working." Theliterate bit produced by GBB.
attorneys weren't happy. The court wasn't happy. TheAs for The Brother - the court decided that not only
only solution was for me to go to the nine brotherswas he not very honest, due to the destruction of the
and sisters in four states to copy their personalmost important data in the case - his original computer
computers and sift through those for the offending- but the evidence and the relevant emails showed him
emails.to be apparently undamaged by the Coffee. The case
Do you think they were happy to hear from me?went to defeat, Debby and her firm were happy, and
Would you be if your brother put you on the spot likeGBB became a legend.
that? Each of them had to agree that a perfectThis is just one of the many "CSI* - Computer
stranger - one who was working against their belovedForensics Files: Real Cases from Burgess Forensics".
brother - could come into their homes and look throughStay tuned for more stories of deceit uncovered by
everything on their personal computers. The mostcomputer forensics.
telling example of their displeasure was from one*The Free Dictionary lists more than 160 definitions for
brother, a former Viet Name-era Green Beret, who - inCSI at We choose Computer Scene Investigation.
response to my phone call asking when would be a