| Here are a few tips on how to protect your security | | | | will not pay for an item he purchased, or if you |
| as an eBay user: | | | | encounter another problem with a transaction. |
| 1. You may think you have chosen the perfect | | | | 4. Identity theft is a very real problem with regard to |
| password, but do not be too hasty in congratulating | | | | eBay. Hackers and criminals will do anything to get |
| yourself. Make sure nobody is looking over your | | | | their hands on your credit card information or your |
| shoulder to see what keys are being pressed. Do not | | | | User ID and password. Avoid responding to any email |
| write it down on a sticky note attached to your | | | | messages you receive telling you your security has |
| computer, in your notebooks, or a piece of paper, no | | | | been compromised, or asking you to verify your |
| matter how far you shove it into a drawer. | | | | account information. eBay will never send you an email |
| 2. Do not be hard on yourself if you run into trouble | | | | message asking for such information. |
| and lose your 100% positive feedback rating. Even the | | | | 5. "Spoof" sites - sites that pretend to be eBay and |
| best Top Rated Sellers get a few negative feedback | | | | that attempt to get you to submit your personal and |
| comments once in a while. As long as you keep these | | | | financial information fraudulently - are among the |
| to a minimum, you should be able to keep your | | | | biggest security risks on eBay. The eBay Toolbar has |
| feedback rating above 95%, which is still a very | | | | a feature called Account Guard that warns you when |
| respectable figure. | | | | you are viewing a site that is potentially fraudulent. |
| 3. eBay is a do-it-yourself kind of place, all right, but that | | | | Download the toolbar and try it out. |
| does not mean you have to take care of all problems | | | | Always ensure that your safety online is protected so |
| by yourself. The Security & Resolution Center on | | | | that you will continue to have a happy buying and |
| eBay is the place to turn to if you run into a buyer who | | | | selling experience on eBay! |