| Information technologies have long
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| | technology 15-20 years ago. Verity, iSYS
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| settled in the corporate sector. Its a
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| | and dtSearch companies, developing
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| rare thing for the company not to have a
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| | corporate search systems, make a good
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| well-organized local network and various
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| | example.
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| specialized software that would provide a
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| | Solutions
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| proper control of information flow,
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| | Modern search technologies are based on
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| document storing and information
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| | two root processes: indexing of available
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| structuring with convenient reports about
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| | information and query processing followed
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| the work process.
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| | by display of results. What concerns the
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| Information Diversity
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| | former, any program creates its own area
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| Any companys information can be roughly
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| | of search. That is, it processes
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| divided into three types depending on its
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| | documents and creates the index of those
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| virtual/ physical location and its use in
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| | documents (an organized structure that
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| the work process. Starting with files
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| | contains information on the processed
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| from the user disk (plus electronic mail
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| | data). Later on this created index will
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| and logs of various instant messaging
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| | be used by the program for quickly
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| programs, like ICQ or MSN Messenger) and
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| | getting the list of documents relating to
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| on to the corporate information, the
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| | the query.
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| documents of different file types &
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| | Latest tests of software from dtSearch,
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| electronic mail (MS Exchange, for
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| | ISYS, Verity, SearchInform and others
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| instance), or a file information archive
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| | have shown their capacities to be quite
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| on the company server. And finally the
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| | amazing. The indexing speed was quite
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| data in various information systems: DMS,
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| | high (in some search tools it even
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| PDM, CRM, etc. This may include
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| | reaches 30 Gigabytes an hour) while the
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| everything from the system objects found
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| | size of created index remaining small
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| in a file archive or in the database like
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| | enough not to take up the whole of your
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| MS SQL to external electronic messages
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| | drive space (SearchInform, for instance,
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| and documents used in the work of the
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| | makes 15-30% of clean text information
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| system.
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| | volume).
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| Search?
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| | Yet the requirements dont stop there. As
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| Considering such a vast variety of
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| | weve already figured out, one of the
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| information, the conclusion follows that
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| | critical requirements is a precise and
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| the problem of information search has
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| | smoothly-running work with the local
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| lately become that of high priority.
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| | network. In this case the corporate
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| Common problems with information search
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| | version of such tools as SearchInform,
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| are physical data volume, lack of proper
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| | dtSearch, ISYS, Google can offer a
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| organization of data and a vast variety
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| | client-server architecture, indexing
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| of file types containing the needed data.
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| | files from all accessible (and if theres
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| As a result the demand for perfect search
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| | administrators permission in all) folders
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| and information processing tools keeps
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| | on all the computers in the local network
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| growing. However besides search
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| | as well as indexing and subsequent search
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| management (whether its a file archive,
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| | on all the connected network disks, and
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| corporate electronic mail or document
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| | user access management system based on
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| management system), there is quite a
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| | NTFS authentication. That way the user
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| number of other requirements that the
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| | can only search in the network resources
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| corporate software has to comply with.
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| | that he has permission to access. Of
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| This, obviously, includes working with
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| | course its possible that when functioning
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| local networks, which implies
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| | in a big enterprise certain laps will
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| client-server software architecture;
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| | occur from time to time, but from the
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| compliance with information security
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| | technical point of view there are no
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| policies and user access management; as
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| | complaints.
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| well as working not instead of some
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| | The third main requirement concerns
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| already installed system, but rather with
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| | working not only with the information on
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| it, without violating previously set
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| | discs, but also with other sources of
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| business processes. Let us look more
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| | data. Standard packages of SearchInform
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| carefully at these requirements.
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| | and Verity for instance, include ability
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| Critical requirements to the corporate
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| | to index and search in MS Access
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| software
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| | databases. At that, the procedure of
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| Ability to work with the local network
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| | connecting this data source is just as
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| implies client-server software
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| | simple as, say, work with the electronic
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| architecture, flexible network policy
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| | letters or mail clients: you only need to
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| settings, different types of operating
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| | select the data source (in this case it
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| system support, etc. One of the latest
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| | would be MS Access database and show the
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| trends is having a web-interface for the
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| | program which fields should be indexed or
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| client part of the corporate software it
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| | simply leave that to the program and itll
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| rids of the problems of additional
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| | index all the fields automatically). The
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| workstations when extending the
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| | example with Access is only a single
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| information structure. This version may
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| | case. Its more than enough for any
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| be more expensive because when using
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| | enterprise to organize the search in all
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| web-interface the number of workstations
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| | its information under the management of
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| is unlimited. Yet the choice between
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| | one program.
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| web-interface and an independent client
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| | Now lets look at the search capacities
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| program depends solely on the needs and
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| | and functions. First of all its the
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| problems to be solved by the software
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| | number of supported file formats: most
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| being purchased.
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| | search engines index standard formats
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| The next critical factor of search
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| | like txt, doc, rtf, html, CHM, Open
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| softwares work within the company is
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| | Office etc.; a few also support
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| compliance with the information security
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| | multimedia files (audio and video),
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| policies and access management. Any
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| | various specialized programmers formats,
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| information system should be a structure
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| | a dozen archive types and in logs of
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| with clearly defined channels of
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| | instant messaging programs (MSN
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| information exchange both between the
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| | Messenger, ICQ, Trillian).
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| users and with the outside world. Thus
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| | Standard phrase search usually includes
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| any corporate software must measure up to
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| | search with due consideration to stemming
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| the strict requirements of information
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| | and synonyms, fuzzy search (with
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| security: user access differentiation,
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| | mistakes) and phrase search or search by
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| multi-level access to different sorts of
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| | separate words that the phrase contains,
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| information, authorization system and a
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| | search by attributes, etc. In reality the
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| flexible structure of the security
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| | main features that should be used are, of
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| policies adjustment depending on the
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| | course, stemming search and search in
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| clients query.
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| | found.
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| Another factor is the feature of
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| | However in each search tool there are
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| corporate software that lets you work
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| | some peculiarities that shouldnt be left
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| with companys previously installed
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| | without due attention. Copernic, for
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| software products of various types. As it
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| | instance, offers an interesting search
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| has already been mentioned, the
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| | system where the user can select the type
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| information in any organization can be
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| | of file (graphics, audio, video etc.),
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| stored in files both on disc or in DBMS
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| | enter search query and pick the features
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| and in various information systems
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| | common only for that particular file
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| (whether its PDM, CRM or an accounting
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| | type. For instance, for audio files it
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| program). That is exactly why the third
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| | might be the features of mp3 tags
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| feature of any information system is the
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| | (singer, album, data etc.), for graphics
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| ability to function not instead of an
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| | you can choose their size (by extension).
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| already existing in the company software,
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| | Afterwards quite an extensive list of
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| but rather simultaneously with it. Its
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| | information appears in the result window
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| even more crucial for the corporate
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| | and if files of types different from your
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| search engine because organization of
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| | specification also happened to fit the
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| search from all companys information
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| | query, you can open them as well by
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| resources is the main goal of the nominal
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| | clicking on a certain link.
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| search software application.
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| | ISYS Desktop offers templates for
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| Search Functions
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| | creating index by folder: My Documents,
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| Besides the listed requirements, which
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| | Mail, Specific Folder, Folder with the
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| put various search systems on the same
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| | choice of file types etc. and if when
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| level with the corporate software, there
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| | creating your index you checked Folder
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| are also requirements to the functional
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| | with the choice of file types, you have
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| capacities of this software. That is,
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| | an option of choosing types of files for
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| directly to the main functions of the
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| | manual indexing (by extension). The
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| program, responsible for that very high
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| | program also lets you sort documents by
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| speed and efficient search, the demand
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| | certain criteria (by default they are
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| for which only grows.
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| | sorted by relevancy) and look thought
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| Firstly, the old generation of straight
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| | already found files selecting separate
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| search (simple blind search) and search
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| | folders (especially convenient when the
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| strictly by document attributes is
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| | result displays a big number of
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| replaced by the full-text search with a
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| | documents).
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| prior indexing. Its more than convenient
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| | A unique feature of dtSearch is sound
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| as its faster even when the search
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| | search, which is something totally
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| process is a dozen times more
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| | untypical even for professional search
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| complicated.
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| | engines. The main catch is that the
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| Secondly, its the support of different
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| | program will look for words that sound
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| file formats (both widely used and
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| | similar to the query exceptionally
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| specialized ones) as well as flawless
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| | useful when searching in recorded calls
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| work with various types of DBMS,
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| | database.
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| information systems etc. This list
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| | SearchInform is known for its search for
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| shouldnt neglect irreplaceable means of
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| | documents similar in their content to the
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| electronic mail (TheBat! or MS Exchange,
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| | query text, so to say similar search.
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| for instance) and instant messaging
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| | This type of search is a lot more
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| programs like ICQ or MSN Messenger.
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| | intellectual than simple phrase search.
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| Another must-have attribute of a quality
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| | In actual practice it helps solve quite a
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| program is a set of search features:
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| | few problems, like those related to the
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| various types of search (by phrase or by
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| | duration of the search session, for
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| separate words), search with due
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| | example (continuously having to pick new
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| consideration to stemming and synonyms
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| | keywords, looking over and over and
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| and so on and so forth. And, of course,
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| | comparing all the documents already
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| specifically for the corporate sector
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| | existing in the companys database to see
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| with its gigantic volumes of information,
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| | whether there are duplicates, etc.). The
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| high performance speed (both in data
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| | practice shows that combining simple
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| indexing and in the search itself) are
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| | phrase search and similar document search
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| not just wants, but needs.
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| | allows you to successfully and with a
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| Progress looking for compromise
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| | greater benefit apply the full-text
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| Now that we are clear on the requirements
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| | search software in information systems
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| imposed on corporate search software, the
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| | from DMS to ERP and PDM.
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| only thing left is to actually find a
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| | All in all, tools like dtSearch and ISYS
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| program/system that would meet these
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| | mostly target the average business, while
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| requirements. Obviously, its impossible
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| | SearchInform and Verity find their market
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| to satisfy all the needs without
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| | namely in the corporate sector. Copernic
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| exception therell always be black
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| | doesnt quite suit the corporate sector
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| wholes, lack of functions, bugs, which
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| | and is best put to use on the home PC, so
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| will either have to be dealt with or
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| | a speaking name of Desktop Search
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| covered with add-on programs. Thus we can
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| | reserves the field of desktop search
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| forget about the ideal, nothing stands
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| | engines for it. Google is also a player
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| still...that which seemed perfect
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| | on the market, although its developers do
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| yesterday may very well be discarded
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| | not prioritize the corporate sector and
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| before tonight is over.
| |
| | their key area of development is still
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| In general, developments in the field of
| |
| | the Internet search.
|
| full-text search are in full bloom these
| |
| | Thus there are quite a few solutions to
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| days: Internet leading (Google being the
| |
| | choose from when solving the essential
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| evidence) while the corporate sector is
| |
| | today problem of corporate search. Most
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| catching up. All these developments are
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| | of the mentioned tools are able to live
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| mainly conducted either by companies that
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| | up and satisfy at least the nominal
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| have recently developed into popular
| |
| | demands of the corporate user; the game
|
| online search engines or by search-based
| |
| | here depends on what it is you are
|
| pages that started working on this
| |
| | looking for.
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