| Recent research by In-Stat indicates that "The | | | | departments and stations. Today's sophisticated call |
| highest-spending business travelers averaged more | | | | accounting software offers users the convenience of |
| than $450 per month spent on wireless services." | | | | running reports from any desktop via their browser. A |
| Enterprises that deploy telecom billing and expense | | | | robust telecom expense management system |
| management software systems can help rein in wired | | | | provides the ability to manage and bill Voice over IP |
| and wireless telecom expenses. Today's call | | | | traffic. Enterprise VoIP call accounting solutions |
| accounting software will perform telephone usage | | | | accommodate multiple clusters at different locations, |
| billing to increase revenue, phone call tracking, VoIP call | | | | support hybrid networks, record and reports on all |
| accounting, PBX billing, telephone usage monitoring, | | | | inbound and outbound, station to station, IP intranet and |
| corporate bill back, toll fraud detection, and trunk usage | | | | external gateway calls, and offer hundreds of |
| analysis and reporting. Typically enterprises waste | | | | reporting options. By installing a telecom expense |
| 12-18% of telecom expenditures through a reactive | | | | management system enterprises can spend less time |
| approach to telecom expense management, according | | | | reconciling carrier telecom bills, improve telephone |
| to the Aberdeen Group. A full featured call accounting | | | | network security, determine telecom expenditures by |
| system will provide Web access to call detail records | | | | division, and free up administrators' time for use in |
| (CDRs) and allow users to create customized reports | | | | other critical areas. With the burgeoning usage of VoIP |
| on the fly, and schedule reports to include a variety of | | | | and wireless networks it is more important than ever |
| telecom billing information. Reports can be viewed live, | | | | for companies to know what they are spending on |
| saved to a file, or emailed to one or a group of | | | | telecom, to ensure that these expenditures are |
| recipients, and allow for call accounting to individual | | | | providing maximum advantage to the enterprise. |