| Recent research by In-Stat indicates that | | | | Today's sophisticated call accounting |
| "The highest-spending business travelers | | | | software offers users the convenience of |
| averaged more than $450 per month spent on | | | | running reports from any desktop via their |
| wireless services." Enterprises that deploy | | | | browser. A robust telecom expense management |
| telecom billing and expense management | | | | system provides the ability to manage and |
| software systems can help rein in wired and | | | | bill Voice over IP traffic. Enterprise VoIP |
| wireless telecom expenses. Today's call | | | | call accounting solutions accommodate |
| accounting software will perform telephone | | | | multiple clusters at different locations, |
| usage billing to increase revenue, phone call | | | | support hybrid networks, record and reports |
| tracking, VoIP call accounting, PBX billing, | | | | on all inbound and outbound, station to |
| telephone usage monitoring, corporate bill | | | | station, IP intranet and external gateway |
| back, toll fraud detection, and trunk usage | | | | calls, and offer hundreds of reporting |
| analysis and reporting. Typically enterprises | | | | options. By installing a telecom expense |
| waste 12-18% of telecom expenditures through | | | | management system enterprises can spend less |
| a reactive approach to telecom expense | | | | time reconciling carrier telecom bills, |
| management, according to the Aberdeen Group. | | | | improve telephone network security, determine |
| A full featured call accounting system will | | | | telecom expenditures by division, and free up |
| provide Web access to call detail records | | | | administrators' time for use in other |
| (CDRs) and allow users to create customized | | | | critical areas. With the burgeoning usage of |
| reports on the fly, and schedule reports to | | | | VoIP and wireless networks it is more |
| include a variety of telecom billing | | | | important than ever for companies to know |
| information. Reports can be viewed live, | | | | what they are spending on telecom, to ensure |
| saved to a file, or emailed to one or a group | | | | that these expenditures are providing maximum |
| of recipients, and allow for call accounting | | | | advantage to the enterprise. |
| to individual departments and stations. | | | | |